In college, high levels of student engagement, including the formation of relationships with faculty and staff, are positively associated with learning and development. Faculty and staff, known as institutional agents, can provide critical forms of institutional knowledge, resources, and services that can enhance the college experience and encourage student success....
This dissertation is a mixed-methods study of municipal building inspections in Chicago. Existing literature demonstrates links between housing, urban governance, perceptions of dilapidated buildings, and racial and economic stratification. Less is known, however, about the intermediary actors who work at the nexus of on-the-ground interpretative processes and city-wide regulation. Building...